ABC of management , Business Management 101 revisited
Successful businesses need these ABCs not a bunch of MBAs.
A is for attention. Paying attention to the customer whose needs are paramount, being aware of changes taking place in the market place and the environment, watching out for the competitor waiting in the wings and the technology that could disrupt your business model. This is the start of a good enterprise.
B is for building the organizations skeleton; the structure , systems and processes to hold the organization together and deliver. A business is like a many headed hydra, each head sometimes deciding and acting on its own. It instead, needs to be an octopus: one head and many arms working in tandem. Appropriate structures and enabling processes creates the well oiled machine, continually delivering value to all stakeholders , smoothly and efficiently. This is the winning enterprise.
C is for control. An engine without control soon spins out of control. Control systems built into the innards of machines, monitor output at critical stages, tracks deviations and sends corrective signals to restore stability. In organizations Control must not be intrusive , while being pervasive, unseen but manifest , silent but heard by all. Hearing whispers of failing systems and responding effectively to restore balance, is of the essence of good management.
It doesn’t matter if you are a start up, SME or a large enterprise. Focusing on this AB & C is the only winning formula needed.